Shipping Policy

MS Lines Store  |  Last updated: 10/15/2026

We currently ship orders to addresses within the United States only. Please review this policy before placing an order on mslinesstore.com.

1. Shipping destinations

We accept orders for delivery to eligible addresses in the United States. Available shipping destinations are determined at checkout. We do not offer international shipping. If checkout does not support your address, please contact us before ordering.

2. Order processing

We typically process orders within 1–2 business days after payment confirmation. Business days are Monday through Friday, excluding U.S. federal holidays. Orders placed on weekends or holidays are normally processed on the next business day. Additional time may be required for address verification, unusual order volumes, or product availability; we will contact you if a material delay occurs. We process our orders quickly as our warehouse is located in the USA.

3. Shipping methods, cost and delivery estimates

Free standard shipping is offered on eligible U.S. orders, with no minimum purchase requirement. Standard delivery is estimated at 3–7 business days after an order ships. The combined estimated processing and transit period is generally 4–9 business days. Estimates are not guaranteed arrival dates. Any delivery estimate or restriction presented for a particular product at checkout takes precedence when clearly disclosed before purchase.

4. Tracking information

When a shipment is dispatched, we will send a shipping confirmation to the email address provided at checkout, together with tracking details when available. Carrier tracking information may take 24–48 hours to display updates.

5. Addresses and delivery issues

Customers are responsible for providing a complete, accurate shipping address. Please contact us promptly if an address needs correction. We will make reasonable efforts to update an order before shipment but cannot guarantee changes once it has been dispatched. If a package is delayed, appears lost, is marked delivered but cannot be located, or arrives damaged, email: spencerlines21@gmail.com with your order number and a description of the issue. For visible damage, photos of the item and packaging may assist our investigation. We will review the situation and explain the available remedy consistent with applicable law.

6. Returns

For return eligibility and refund instructions, please consult the Return & Refund Policy on our website. Nothing in this Shipping Policy limits rights that cannot legally be excluded.

Contact information

For questions about this policy, contact MS Lines Store:

Email: spencerlines21@gmail.com